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Brandbassador (now Club) pricing is quote-based, reported at $2,000+/month plus 5% commission. See the plans, what's included, and how it compares to a full-service agency.
Table Of Content
Brandbassador — now rebranded to Club (club.co) — uses quote-based pricing with no public list prices. We found they charge around $2,000/month, often with an additional 5% commission on tracked sales, on annual contracts.
Quotes are tailored to brand size, ambassador volume, and the level of managed service you need.
Before signing an annual contract, it's worth knowing what you're paying for — and what your team still has to run. There's also a different model worth comparing, where an agency handles the whole program and you pay for outcomes.
In 2026, Brandbassador officially rebranded to Club (moving from brandbassador.com to club.co). It's more than a name change — the positioning shifted from managing ambassador "tasks" and "missions" to building owned brand communities, or "Clubs."
Existing Brandbassador accounts transitioned seamlessly to the new platform. The core product, ambassador marketing through gamified missions, remains, but the brand now leans into community-led growth as social algorithms tighten and ad costs climb.
Throughout this article, "Club" and "Brandbassador" refer to the same platform.
Club uses tailor-made, quote-based pricing, there are no public list prices. Based on third-party reporting pricing generally falls in these ranges.
Plans are named Growth, Pro, Co-Pilot, and Auto-Pilot — all "get pricing" with no published figures. Annual contracts are standard, with optional monthly payments.
Growth (entry)
• Unlimited ambassadors
• Unlimited missions
• Mission Maker and template missions
• Discount codes and tracking links
• Live chat and partnership kick-off call
The core platform for brands starting an ambassador program. Reported to start around $2,000/month, with a 5% commission added when sales tracking is activated.
Pro
• Everything in Growth
• Paid marketing features (Code Drop, My Shop beta)
• Feature-in-app (limited slots)
• Premium onboarding and bespoke success plan
• Bi-annual reviews, monthly trends consultation
• 2 managed hours
Adds paid marketing tools and higher-touch support on top of the core platform. Aimed at brands scaling an established ambassador community.
Co-Pilot / Auto-Pilot (managed)
• Hands-on consultation and managed services
• Day-to-day program support from Club's team
• Auto-Pilot lists "access to 1.7M ambassadors" (T&Cs apply)
The managed tiers where Club's team implements, optimizes, and reports on your program. Pricing is fully custom.
• No public free trial. Demos and quotes only.
• 5% commission on tracked sales at lower tiers — a recurring cost on top of the license.
• Setup/onboarding fees reported at $1,000–$5,000 one-time.
• No searchable influencer database. Club is built for ambassadors you already have, not cold discovery.
Club is an ambassador marketing platform built around community-led growth. The core idea: turn your existing customers and fans into brand ambassadors, then activate them through gamified "missions" that drive UGC, social engagement, and sales.
It's deliberately not an influencer discovery tool. Club encourages brands to recruit ambassadors organically through their own channels, then manage them at scale — keeping content authentic and tied to true fans rather than paid one-off influencers.
• Gamified Missions The core mechanic. Brands assign tasks (post content, share a code, create UGC) and ambassadors earn rewards, points, or commissions. The gamification drives ongoing engagement rather than one-off posts.
• Ambassador CRM and Segmentation Manage hundreds or thousands of ambassadors from one dashboard, with segmentation to target specific groups for specific missions. Some users find the filtering and segmentation tools weaker than they'd like.
• Rewards and Payments Automation Automate onboarding, mission assignment, reward distribution, and payments. This is where the platform earns its keep at scale.
• Discount Codes and Tracking Links Issue trackable codes and links to attribute sales back to individual ambassadors — the backbone of performance-based rewards.
• Reporting and Insights Performance dashboards showing what's working across missions and ambassadors. Analytics are functional but less deep than discovery-first influencer platforms.
Club holds a 4.7/5 rating on G2 across 106+ reviews, and historically a strong Trustpilot score. Users praise ease of use, the quality of support, and the platform's effectiveness at building loyal communities that generate sales.
Support is a standout — reviewers consistently rate quality of support and account management highly, and the team's hands-on approach gets called out repeatedly.
A G2 reviewer describes it as "our go-to platform for growing a loyal community that generates sales and brand awareness."
Another praised the platform simply: "I've never come across a platform that is so beautifully managed."
The recurring weaknesses: complicated ambassador withdrawals/payouts, clunky UX in places, limited segmentation and filtering, and constrained integrations beyond Shopify. Some brands also report outgrowing the mission-based model as they scale and need broader influencer reach or deeper analytics. The 5% commission on tracked sales is another sticking point for cost-conscious brands.
This is the comparison most evaluations skip. Club gives your team the infrastructure to run an ambassador program in-house. NC Media runs influencer and ambassador campaigns for you and is accountable for the results.
Same channel, different operating model — and once you add the 5% commission and managed-service fees, the math deserves a second look.
When the software wins. If you already have an engaged base of customers and fans, and someone on your team can actively run missions, approve content, and manage payouts, Club is a strong choice.
The platform is well-built for ambassador communities specifically, support is genuinely good, and the gamified model drives real engagement. For DTC brands with loyal customers ready to advocate, it works.
When NC Media wins. Brands that don't already have an ambassador base to activate. Brands that need influencer discovery and outreach — which Club doesn't do.
Brands that want measurable outcomes — ROAS, CAC, UGC volume — without running missions and payouts in-house.
NC Media has delivered an 8X+ average ROAS increase, a -52% CAC reduction, and 120K+ UGC assets for clients including Lululemon, Arsenal, Decathlon, TCL, Bower Collective, Kaged, Nespresso, and Under Armour. That's across 50K+ influencer partnerships over 8 years.
You're not paying for the dashboard; you're paying for the outcome.
The hidden cost of software. A ~$2,000/month Club subscription is the start of the bill, not the end. Add the 5% commission on tracked sales, onboarding fees ($1,000–$5,000), and the internal time to run the program.
Someone on your team still has to design missions, recruit ambassadors, approve content, manage rewards, handle payouts, and pull reporting. If that work takes 15-20 hours a week from a marketer earning $60K-$90K, you've added $25K-$45K in fully-loaded labor on top of the license and commission.
The gap between "I bought Club" and "I hired an agency" narrows fast — and the agency comes with documented ROAS and handles discovery, which Club doesn't.
For DTC brands with an existing base of loyal customers ready to become ambassadors, and the internal bandwidth to run missions and manage payouts, Club is one of the better ambassador-specific platforms on the market. The gamification works, the support is strong, and the community-led model is genuinely effective.
Where it falls short is for brands that need influencer discovery, deeper analytics, or broader integrations — Club doesn't do cold creator discovery, and brands often outgrow the mission model as they scale.
If you're looking for managed results — UGC at scale, influencer sourcing, paid amplification, performance accountability — software alone doesn't deliver that, especially when it only covers the ambassador half of the equation.
Brandbassador, now Club, is a well-built ambassador marketing platform with strong support and an effective gamified community model. It's a good fit for DTC brands that already have loyal fans to activate and the team to run the program day to day.
What the price doesn't include — beyond the ~$2K/month license, the 5% commission, and onboarding fees — is the team to operate it, or any influencer discovery at all. If you don't have an ambassador base or the bandwidth to run missions, an agency model is worth comparing on equal footing.
NC Media runs the program end-to-end — strategy, sourcing, outreach, content, UGC, paid amplification, reporting — and the deliverable is the result, not the dashboard.
If you're evaluating Brandbassador/Club and wondering whether a full-service agency might be a better fit, NC Media offers a no-commitment consultation. Book a call here.
FAQ
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